Esprit Rock

In my workplace care plan and Rio audits are conducted to ensure that our resident’s care plans comply and adhere to all legislative frameworks and policies and procedures that are in place

In my workplace care plan and Rio audits are conducted to ensure that our resident’s care plans comply and adhere to all legislative frameworks and policies and procedures that are in place. I ensure that they meet our minimum standards guidelines. We have regular R;I inspections that provide detailed feedback of areas that require improvement within the workplace. Another method is to seek feedback from our residents and staff regarding the care the organisation provides. Residents and staff on occasion are given a questionnaire to complete with detailed questions about the care they receive and how they feel about the care and quality provided. The reports derived from these questionnaires show a clear picture of how well quality standards are being achieved within my workplace and they also raise any issues that need to be addressed.

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